Cheryl Marshall is an experienced Talent Acquisition Manager currently serving at WM since October 2008, where roles have included Talent Acquisition Team Lead and Talent Acquisition Advisor, focusing on understanding business needs and providing high-quality HR and recruitment support. Prior experience at TELUS spanned over two decades and included titles such as Team Leader for Operator Services, Business Manager for National Customer Care, and Learning Specialist. Cheryl's comprehensive background encompasses management of call center teams, customer service operations, learning services, and complaint resolution, underpinned by education in Adult Learning from the University of Calgary and a Legal Assistant Diploma from Algonquin College.
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