Ed Rundle

Ed Rundle currently serves as a Customer Experience Manager at WM since September 2023 and has an extensive background in customer service management. Prior roles include Call Center Manager at Advanced Disposal Services, Inc. and Customer Service Manager at Waste Management Inc., where Ed provided leadership to customer service teams and managed operations for high-volume call centers. Previous experience encompasses management positions at companies such as Partstown, Legacy Analytics, CEC, and Teleperformance USA, where Ed was responsible for hiring, training, and overseeing large teams to ensure effective service delivery. Ed Rundle holds a Master of Business Administration (M.B.A.) from Colorado Technical University and a Bachelor's degree in Biology from Northeastern Illinois University.