Jose Manuel Bernal Vicente

Jose Manuel Bernal Vicente is an accomplished Technical Support Manager with extensive experience at Panda Security since April 2004 and currently serving as Tech Support Manager at WatchGuard Technologies since June 2020. Jose Manuel has successfully launched multinational projects focused on defining and improving support processes and has developed support plans for new product ranges. This individual is responsible for managing the entire lifecycle of technical incidents related to consumer products and malware for Panda. Additionally, Jose Manuel coordinates various departments involved in incident management. Jose Manuel holds a degree in Computer Engineering from Facultad de Informática San Sebastian, obtained from 1999 to 2004.