WatchGuard Technologies
Nick Ayers is an experienced professional in customer support and management, currently serving as the Technical Support Manager at WatchGuard Technologies since June 2022. Prior to this role, Nick held positions including Customer Experience Manager at FireMon and Technical Support Team Lead at WatchGuard Technologies, where responsibilities included managing production and coaching technicians for enhanced customer service. Nick's earlier experience includes serving as Team Leader in Consumer Service at Nintendo, where management of a team and performance coaching were key aspects. Additionally, Nick began professional development in customer service as a Consumer Service Associate at Parker Staffing, and earlier as a Third Key Sales Associate at The Walking Company. Nick holds an education from Bellevue College and Sammamish High School.