Roy Chen Sears is an experienced professional in the field of sales and customer relations, currently serving as the Security Renewals Representative Team Lead at WatchGuard Technologies since January 2016. In this role, Roy manages a substantial portfolio of partner and customer renewal accounts while refining operational procedures to enhance opportunity resolution and close rates. Previous roles at WatchGuard include Renewal Account Representative and Outbound Sales Specialist, where Roy successfully built business relationships and improved sales strategies. Prior to WatchGuard, Roy operated as a self-employed Table Tennis Instructor in the Seattle area and completed a marketing internship at FESCO ADECCO during studies abroad. Roy holds a Bachelor of Business Administration in General Business/Entrepreneurship from the University of Washington and has also studied International Business at Fudan University.
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