Michelle Coppotelli

Michelle Coppotelli is an experienced professional in luxury service and support with a strong background in project management and client relations. Currently serving as Regional Client Support Manager at Waterworks since October 2016, Michelle leads and develops a team of over 12 Client Support Specialists and Team Leads across multiple showroom regions, focusing on creating standard operating procedures for customer service and sales support. Previous roles include Lead Project Coordinator and Project Coordinator at Waterworks, Showroom Manager at One Posh Place, and Front Desk Manager at EURORHYTHM DANCE STUDIO, showcasing diverse skills in team management, operational leadership, and customer experience enhancement. Michelle holds a Bachelor's degree from Haverford College and has a commitment to excellence in all aspects of service delivery.