Maurice McDaniels

Senior Customer Support Engineer at Waterfall Security Solutions

Maurice McDaniels has a diverse work experience spanning over a decade. Maurice started their career as a System Support Rep at IBM Global Services, providing deskside support for end users and handling PC hardware and software installations and troubleshooting. Maurice then worked as a Desktop Systems Support at Pure Power Technologies LLC, where they supported desktop systems. Later, they joined IBM Global Services again, this time as a Systems Engineer, responsible for system administration and providing technical support to employees. McDaniels also worked as a Customer Support Engineer at Maintech, where they performed installation, maintenance, and repair of equipment. Maurice then moved to Ingersoll Rand as a Field Service Technician III, managing hardware and software transitions and installations of IT equipment. Most recently, McDaniels joined Waterfall Security Solutions Ltd as a Field Engineer.

Maurice McDaniels attended Keenan High School, although the specific start and end years are unknown. Following high school, Maurice enrolled at South University and completed an Associates degree in Computer Information Systems from 2000 to 2002. Maurice later pursued a Bachelor's degree in Information Technology at South University from 2006 to 2007. Maurice continued their education at South University, obtaining a Master of Science degree in Information Systems from 2009 to 2011. Finally, they completed a Master of Business Administration (MBA) in Management Information Systems, General at South University's Savannah campus from 2012 to 2013.

Links

Previous companies

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Timeline

  • Senior Customer Support Engineer

    June 1, 2018 - present

  • Field Engineer

    April, 2018