James Broxey has a range of experience in technical support and help desk roles. James started their career in 2003 as a Technical Support Specialist at Riverdeep, where they provided technical support, customer service, and data entry for educational, consumer, and business software programs. James also participated in beta testing, debugging, and troubleshooting software. In 2007, they joined Ross Holdings as a Help Desk professional, where they repaired, upgraded, and configured computers and telephone systems, loaded programs, and assisted with the day-to-day operations of a telemarketing call center. From 2011 to 2013, they worked at Security Coverage as a Help Desk technician, providing advanced level technical support for internet-connected devices, including infection and virus removal. James also handled over 100 call types. Most recently, they joined Waterford Technologies in 2014 as a Field Support Engineer. However, specific details about this role are not provided.
James Broxey attended Kennedy High School from 1997 to 2000 and obtained their High School Diploma. In 2008, they briefly studied Information Technology at Kirkwood Community College. No degree was specified for their time at Kirkwood Community College.
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