Robert Ralston

Robert Ralston is a seasoned professional in customer services and product management, currently serving as the VP of Customer Services at Waterford Technologies since May 2006. Previous experience includes roles as Director of Product Management at Hirsch Electronics from September 2001 to May 2006, Marketing Director at Technologic Software Concepts from 1995 to 2000, and Product Manager at both Legent and Goal Systems between 1991 and 1994. Earlier in Robert Ralston's career, a role as Product Manager at Computer Associates, Inc. from 1986 to 1991 was held. Notable accomplishments include a 67% increase in new license revenue through innovative marketing programs and a competitive strategy that captured 25% market share from a leading competitor.