Mark Facca

Mark Facca is a seasoned professional in the fields of telecommunications and project management, currently serving as the NG911 Project Manager at Waterloo Regional Police Service since January 2016, where Mark leads the implementation of NG9-1-1 for multiple agencies. Previously, Mark held various technical roles including Technical Services Supervisor and Video and Telecommunications Technician, managing critical systems such as 9-1-1 call handling and administrative phone systems. Mark's background includes experience as a Broadcast Technician at The Weather Network and Founder of MyHomeTek, providing technology support. Mark also worked at Cogeco Cable and Applied Electronics Limited, specializing in media technology and systems integration. Academic qualifications include a Post Graduate Certificate in Human Resources Management from Niagara College and a Diploma in Computer Engineering Technology from Lambton College.