Jean-Pierre Ryke is an experienced professional in the field of technical support and service management, currently serving as an Expert Center Specialist and Implementation Project Manager at Waters Corporation since August 2017. Responsibilities include managing technical queries and ensuring exceptional customer experiences throughout the support process. Prior roles at Waters Corporation include Service Manager and Assistant Service Manager, where Jean-Pierre focused on customer satisfaction and compliance in service operations. Experience also includes serving as a Waters Service Engineer at Microsep (Pty) Ltd, an Assistant Lab Manager at Synexa Life Sciences, and various technical positions at the University of Stellenbosch and Asterisk TV & Electronics. Jean-Pierre holds a BSc in Human Life Sciences from Stellenbosch University (2004-2007).
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