We are an IT business with a difference. Business-focussed and consultancy-led, we’re not all about technology. Our specialist consultants work with businesses large and small across the North East, the UK and beyond, helping them define, design, develop, deliver, implement and support technology, process and governance architectures to improve business performance and deliver competitive advantage.

Our core services work in partnership with customers to deliver business-led solutions to business problems by leveraging the entire technology and systems landscape. Our business consultants work with business stakeholders at the strategic level to understand business process and find ways to improve business performance. Our Software team develop unique solutions to help deliver perfect-fit systems solutions. Our Technology specialists work with you to design a technical architecture that meets business needs now and in the future, and provide support to keep your business running. And our Cyber Security experts help you to build a resilient and secure IT service that will keep your business running against all odds.

Our company is built on exceptional people, honesty, trust and integrity. Our culture is our differentiator; we only embark on work that adds real business value, and our values fuel creativity and innovation in everything we do. 

Our expert consultants are highly knowledgeable in many industries to ensure we understand your business, the market in which you operate, and the challenges you face. We deliver value-led technology and systems solutions, not off-the-shelf ‘commodity IT’. We’re different to our competitors, and if you’d like to know more, please get in touch to find out how we can become a trusted partner in your business.

Business Development

Consulting

Cyber Security

IT Services

Waterstons

Alex Bookless

Vincent Sharp

Andrew Buckels

Alison Dent

Matthew Thomas

Andrew Rotherham

Adam Swainston

Bob Morrow

Bilaal Saddiq

Andrew Quinn

Amy Chapman

Alex Waterston

Adam Downie

The Service Desk Operations Team at Waterstons serves as the first point of contact for clients seeking assistance with IT-related issues. Comprising skilled engineers and analysts, the team is dedicated to resolving technical problems, managing service requests, and ensuring seamless IT service delivery. They leverage their expertise to maintain high levels of customer satisfaction while actively contributing to service improvements and problem management initiatives to enhance overall business performance.

Service Desk Operations Team

Technical Engineering Team

Technology Consulting Team

Project Management and Delivery Team

Service Desk Operations Team

About

Team members

Other teams at Waterstons

Technical Engineering Team

Technology Consulting Team

Project Management and Delivery Team