Rich Martin

Rich Martin is an accomplished professional with extensive experience in Salesforce platform management and data analysis. Currently serving as the Director of Salesforce Platform and Manager of Customer Data at Watsco, Inc. since March 2018, Rich leads a comprehensive Salesforce customer data initiative that enhances customer insights. Prior to Watsco, Rich worked at Accenture as an Associate Manager and Cloud Software Consultant, where responsibilities included solution architecture for Salesforce migration and CPQ implementations. Earlier career experiences as a Sr. Business Analyst at Advantix Systems involved developing key business process platforms and implementing Salesforce CRM globally. Rich also worked as an Inside Sales Engineer and Operations Consultant, demonstrating a strong ability to drive operational efficiency and sales growth. Rich holds a Bachelor of Science in Mechanical Engineering from Rutgers University.