Liha Daniel Coulibaly

Liha Daniel Coulibaly is a seasoned professional in agent management and operations within the mobile financial services industry, currently serving as Master Agent Manager at Wave Mobile Money since November 2019, following roles as Master Agent Officer and Agent Operation Territory Supervisor. With a strong focus on agent quality, ongoing liquidity management, and risk management, Liha is recognized for championing excellent customer service and serving as the primary contact for agency network acquisition and Wave products. Prior experience includes IT and Operations Lead at MEDIA MONITORING SERVICES CI SARL, and a variety of technical roles in software development, user support, and systems management. Liha holds an engineering degree in Networks and Telecommunications and is currently pursuing a Bachelor of Business Administration.