Nafissa Natama

Nafissa Natama has robust experience in customer support and management, currently serving as Support Group Lead at Wave Mobile Money since November 2021, where responsibilities include conducting team meetings, providing guidance, and addressing customer inquiries. Previously, Nafissa held roles as Customer Support at Wave Mobile Money, Commercial Agent at Sonar Assurance, and Shift Manager at Pizza Hut, focusing on customer relations, team supervision, and effective communication. Educational qualifications include a Master's degree in Project Management from IAM ouaga, a Bachelor's degree in Project Management from IAM, and an Associate of Arts in Business Administration from Houston Community College.