Su Su Wai Phyo

Su Su Wai Phyo currently serves as the Head of Customer Care at Yoma Bank since December 2023 and has been a User Experience Research Manager on the Strategy and Transformation team at Wave Money since June 2022. Prior experience includes Senior Manager of Customer Care at MOMONEY from July 2021 to June 2022 and Head of Customer Experience at Capital Diamond Star Group (CDSG) from May 2020 to April 2021. Su Su Wai Phyo previously worked at Wave Money from October 2015 to May 2020 in roles including Human Center Design Manager and Customer Care Manager. Earlier career experience includes a position as Team Leader at Jumeirah Group / Jumeirah Hotels & Resorts from October 2010 to February 2015. Su Su Wai Phyo holds a Bachelor's degree in Statistics from the Yangon Institute of Economic, completed in 2008.