Sophia Kessler

Sophia Kessler is a management consultant at PEN since October 2023, with a previous role as a customer and digital consultant at KPMG UK from May 2022 to October 2023. Prior experience includes serving as a customer journey manager at Santander UK from September 2018 to June 2022, where collaborative efforts focused on enhancing digital customer journeys through data insights and user testing. Sophia also held various positions, including a graduate in retail and business banking and a student ambassador for Code First: Girls, as well as gaining early experience with HSCO Solicitors. Sophia's academic background includes a Bachelor of Laws (LLB) from The University of Sheffield and A Levels from Parmiter's School and St. Albans Girls' School.