Aditya Menon

Aditya Menon has a diverse work experience in the hospitality and customer service industry. In 2020, they worked as an Operations Executive and Customer Support Executive for Way.com, where they handled US-based customer grievances for the American eCommerce portal and app. Aditya was responsible for resolving customer complaints in a courteous and professional manner via calls, emails, and chat, as well as updating order details, handling cancellations and refunds, and escalating issues to the management team. In 2019, they worked as a Front Office Assistant for Apollo Dimora, where they handled hotel bookings and reservations, resolved staff and guest conflicts, and was responsible for guest billing and settling payment disputes. In 2018, they worked as a Hotel Operations Trainee for Taj Hotels. Finally, in 2016, they worked as an Intern for Crowne Plaza Bengaluru Electronics City.

Aditya Menon's education history includes a Bachelor's Degree in Hospitality Administration/Management from the Institute of Hotel Management (2015-2019), a Higher Secondary School from Devagiri CMI Public School, Calicut (2013-2015), and a High School from Silver Hills Public School, Calicut (2003-2013). Additionally, they obtained a Leadership Skills for a Hotel Manager certification from Udemy in May 2020.