Paul Simpson currently serves as the EU Customer Service Director at Wayfair since March 2018. Prior to this role, Paul held the position of General Manager at Virgin Media Ireland from October 2016 to March 2018. Experience at Amazon includes serving as Seller Support Site Lead and Operations Manager for Amazon Seller Services from January 2012 to September 2016. Additional roles include Sales Manager at Simply Business, Contact Centre Manager at Which?, Service Delivery Operations Manager at The AA, Customer Care Manager at Fidelity Information Services, and various positions at Homeserve from 1998 to 2005. Paul attended Cheslyn Hay High School from 1985 to 1992.
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