Ajay Sunil

Ajay Sunil is a CX Specialist at Wayground, having joined in September 2024 after serving as Assistant Manager at Simplilearn from January 2022 to September 2024. During the tenure at Simplilearn, Ajay achieved a significant 150% increase in engagement and successfully reduced critical bug-related tickets by 80% within a week, while managing operations for a community of 500,000 members. Prior experience includes a role as a Research Analyst, where Ajay led operations for an online community, focused on enhancing user experiences and engagement through the creation of over 1,000 high-quality tech-related Q&As. Ajay holds a Bachelor of Computer Applications from Christ Academy Institute for Advanced Studies, completed in 2021.