WAYNE-METROPOLITAN COMMUNITY ACTION AGENCY
Melina Knowles has extensive experience in customer support and management, currently serving as an Information and Referral Specialist at Wayne Metropolitan Community Action Agency since February 2022. Prior roles include Customer Support Specialist Lead at Ford Motor Company/Percepta and Customer Support Coordinator at Ford Motor Company/Vetbuilt, where Melina focused on building customer relations and managing inquiries. Melina's background in the cosmetics industry includes positions as Lancome Manager at Ulta Beauty, Model/Promoter for Parfums Christian Dior, Coordinator for L'Oréal, and Counter Manager for Coty, highlighting a strong sales and customer service acumen. Educational qualifications include a Bachelor of Science in Information Systems from Strayer University and an Associate degree in Graphic Design from Henry Ford College.
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