Client Success and Operations
About
The Client Success and Operations team at Waystar is dedicated to ensuring that clients achieve maximum value from the company's healthcare payment solutions. This team collaborates with various stakeholders to optimize client onboarding, provide ongoing support, and streamline payment processes, focusing on enhancing overall client satisfaction and fostering long-term partnerships. Through effective management of enrollment, credentialing, and compliance, they drive operational excellence and improve revenue capture for healthcare providers.
Team members
Blair Laboon
VP, Enrollment & Credential Ma...
Chris Jayne
VP, Revenue Capture
Jeffery Hurst
Chief Client Success Officer
Jeremy Britt
VP, Provider Client Success
Madhavi Bezwada
SVP, Enterprise Client Success
Maria Abernathy
SVP, Payment Operations
Mark Encinger
VP, Treasury & Compliance
Paul Hicks
VP, Provider Client Operations