Ernad Covic currently serves as the Group Head of Collections at Waystone since June 2025. Prior to this role, Ernad held the position of Head of Credit Control at Certa Ireland from December 2022 to May 2025 and worked as a Finance Operations Manager at Zendesk between November 2019 and December 2022. Ernad's experience also includes serving as Accounts Receivable Manager for EMEA and APAC at ICON plc from September 2017 to October 2019, and as International Credit, Collections & Master Data Lead at Oath from December 2015 to August 2017. Earlier in the career, Ernad was an Assistant Manager in Credit Control at Deloitte from February 2008 to November 2015, and worked as a Revenue Controller at Damovo from January 2007 to February 2008. Additional experience includes a role as Project Team Lead at IBM from November 2002 to December 2006 and as a Business Analyst at Equitant from November 2001 to October 2002, which encompassed leading Reconciliation and Dispute Coordinating teams.
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