Kunal U Jain

Kunal U Jain possesses extensive experience in customer service and relationship management, currently serving as Team Leader of Customer Happiness (escalation) at WazirX since June 2021, where Kunal also holds the title of Customer Happiness Champion. Prior to this role, Kunal was a Senior Customer Relationship Consultant at Vedantu from January 2021 to June 2021, and a Customer Service Representative at Sri Vignesh Pharma Distributors from January 2017 to December 2020. Kunal began a career in customer success as a Customer Success Manager at Rex eSports in 2016. Kunal earned a Bachelor of Commerce degree from Sri Bhagawan Mahaveer Jain College between 2012 and 2014.