Esther Pham

Esther Pham, PMP, serves as the Director of Enterprise Service Desk at WBM Technologies since May 2016, where expertise includes managing IT service implementations, onboarding, and training strategies, as well as developing service transition frameworks to enhance client outcomes. With a history of leadership roles in both operations and project management at notable companies like Assure Corporate Solutions Ltd, SMART Technologies, and BCMS Corporate, Esther has successfully delivered technology solutions, managed multi-million dollar projects, and fostered strategic client relationships across industry sectors such as energy, manufacturing, and healthcare. Esther's background also encompasses significant consulting experience at Accenture, focusing on resource planning, process improvement, and analytics to drive operational efficiency.