Keith M. currently serves as Vice President of Client Services and Commercial Operations at WCG, a position held since January 2023. Prior to this, Keith held several leadership roles including Vice President of Customer Experience and Quality Management at Complion from April 2021 to January 2023, and Senior Director of Customer Delivery and Operations at Medidata Solutions from 2019 to April 2021. With a strong background in managing customer-focused teams, driving process improvements, and overseeing commercial drug launch analytics, Keith also has extensive experience in merger and acquisition initiatives from time spent at Optum. Additional leadership experiences were gained through roles at PAREXEL, Verispan LLC, and PERSONAL HEALTH TECHNOLOGIES CORPORATION. Keith holds an MBA in Information Technology from UMass Boston and a BA in Foreign Affairs with a Business Concentration from Assumption University.
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