Jonathan Williams is an experienced IT professional currently serving as an IT Analyst at WD-40 Company since October 2014. Prior experience includes working as an IT Support Engineer at Brora Ltd, where responsibilities encompassed maintaining and supporting various internal and retail systems, managing desktop PCs, printers, and servers, as well as configuring phone systems. Jonathan began career as a First Line Analyst at Computacenter, providing exceptional customer service across multiple regions, managing IT incidents, and utilizing Remedy and Active Directory for efficient ticketing and user account management. Jonathan's educational background includes training at Zenos IT Academy and foundational studies at Marriotts.
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