Carina Alvarez

Carina Alvarez is currently working as a CX Assistant at ¡appa!. Carina has previous experience working as an administrator at CORTE Y CONFECCIÓN and as a salesperson at DINAMUS. Carina excels at providing personalized customer service and their goal is to always ensure that the customer experience is unique and differentiated. Carina is also proactive in detecting causes of dissatisfaction among customers and proposing solutions to prevent complaints. Carina has consistently achieved quality and satisfaction objectives by providing effective solutions that add value for the customer.

Carina Alvarez works with Thomas Menon - CX Assistant, Thomas Szeinfain - Customer Succes Analyst. Carina Alvarez reports to Moises Chirinos, Customer & PickUp Supervisor.