Margarida Lopes is a results-driven Customer Relationship Manager with extensive experience in global shared services, procurement, and digital transformation. Currently, at Webasto Group, they lead CRM initiatives, enhancing alignment and stakeholder satisfaction across multicultural environments. Margarida has developed SharePoint portals and custom Power Apps to streamline workflows and improve operational efficiency, while also supporting global purchasing teams in optimizing processes and implementing SAP solutions. They hold a Master's degree in Development and International Cooperation and a Bachelor's degree in Economics from ISEG - Lisbon School of Economics & Management.
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