Senior Product Community Educator

Product · Full-time · United States · Remote possible

Job description

Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.

The Webflow Community team is passionate about empowering and connecting the next generation of web developers and giving them the tools they need to design a more collaborative, and creative future. Webflow’s community stretches globally, with dozens of chapters around the world and a growing number of third-party designer & developer communities.

The Webflow Community threads the voice of the customer into everything we do at Webflow, from product feedback, to go-to-market strategies, and educational content. We have a bold vision to create the world’s most collaborative and creative community for web development and that starts by empowering, scaling, and connecting the creators at the forefront of our product.

We’re looking for a Senior Product Community Educator to join our Community team to level-up our community programming to reach an increasingly technical audience. In this role, you’ll play an integral role in the end-to-end execution of campaigns and programs focused on educating & activating the broader community within Webflow.

You’ll work closely with the Education, Community and PMM team to design, manage, and scale educational content to fit various audiences with varying levels of technical background and serve as a front-facing personality that engages regularly with the members of the global community. You will be part of the Webflow Community team, the force that drives the community perspective into Webflow’s incredible product-led growth engine.

The Community team is growing quickly and we’re looking for a passionate and empathetic self-starter to help scale our community education to the next level. While this individual contributor role is open to remote candidates, maximum overlap with the Pacific Time Zone is highly preferred.

About the role

  • Location: San Francisco HQ or US Remote
  • Full-time / part-time

As a Senior Product Community Educator you’ll:

  • Drive adoption across our no code and low code communities. You’ll be a voice between the technical and non-technical, creating content that empowers designers to build and educate developers on how to do more, faster. You’ll be responsible for interacting with our global community partners to curate content that broadens the scope of audiences we impact and share your insights to third-party education partners around the globe.
  • Curate, manage, and grow Webflow’s community-driven teaching. You’ll work directly with our Video team, Docs team, Education Design team, and PMM team to identify, share, and expand the very best teaching in the Webflow community. You’ll build out and manage live & recorded programs that connect Webflow’s users with an extensive library of resources that help them learn and use Webflow. And you’ll drive the research, analytics, strategy, and planning for each aspect of the programs you oversee.
  • Teach web design, web development, and other no-code tools on-screen. You’ll work closely with our best-in-class Video team to produce and teach some of the most compelling design and development teaching out there. You’ll create scripts, collaborate throughout the Education org, and teach on-screen. As it comes up, this can include teaching through livestreams, on podcasts, at events, or even to large numbers of users at once via low-frequency telepath.
  • Empower your teammates by developing and operational workflows that scale. The Education & Community team has amassed hundreds of thousands of views across various channels like livestreams, Webflow University, and meetups. In this role, you’ll collaborate with the education and various stakeholders to develop scalable strategies to optimize existing educational programming to make room for experiments with new initiatives.

Push the boundaries of what’s possible with education. This team enjoys a ton of experimental freedom, so we’re always looking for ways to do better, even if they’re not yet 100% proven. If it gets our users excited about learning, we’re probably going to do whatever it takes to at least try it out. We love connecting with our community, helping others connect with each other, in-person community gatherings, virtual community gatherings, and supporting community members as they grow in their careers. Oh, and about a billion other things that won’t fit in this paragraph.

About you

You’ll thrive as a Senior Product Community Educator if you:

  • Have significant experience participating in and contributing to no-code communities
  • Have a deep understanding of Webflow or similar design and development tools
  • Have professional experience in curriculum or lesson development
  • Have experience building automated workflow management systems
  • Can expertly manage multiple projects at the same time
  • Can teach complex topics in engaging ways
  • Have a superb sense of storytelling and rhythm
  • Share our passion for education, technology, and a moderate tolerance for puns in the workplace

If you don’t meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.

About us

At Webflow, we believe that what we’re doing doesn’t define our success -- so we focus on our “why” and “how”:

Our Mission

To empower everyone to create for the web — and lead impactful, fulfilling lives while we do it.

Our core behaviors (how we act)

  1. Earn customer trust
  2. Get it done, do it right
  3. Practice candor with care
  4. Dream big, ship often

Our commitments to you

  • We’ll pay you! This is a full-time, salaried position that includes equity
  • We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses
  • We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days
  • We offer flexible parental leave
  • We provide remote employees with the equipment they need to create a great remote work environment
  • We will offer you the support you need to help you grow as an impactful Senior Product Community Educator and a human being

Ready to apply?

If you share our values and enthusiasm for empowering the world, we’d love to review your application! We promise we do take the time and care to review every application we receive. However, as much as we wish we could interview everyone who submits an application, we cannot guarantee an interview or feedback due to the unprecedented volume of applications we are receiving today. We are rooting for you, and hope you do consider applying.

Note: You'll need valid U.S. work authorization to join us.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

Webflow requires all new employees to submit proof of their COVID-19 vaccination status as a condition of their employment. As such, your failure to timely provide such information, upon Webflow's request, may result in the revocation of your offer or the termination of your employment with Webflow, as applicable.

At this time, Webflow does not require fully remote employees to be vaccinated against COVID-19. However, you must be fully vaccinated against COVID-19 and provide proof of vaccination to work out of any Webflow office, visit an office, or attend any in person work events, including company off-sites, company sponsored social gatherings, and meetings. As such, at this time, we will only consider individuals who are fully vaccinated against COVID-19 for roles which require any in person work. If, due to the nature of your role, you are at any time during your employment required to work in person, but you are not fully vaccinated against COVID-19, subject to applicable regulations, your employment may be terminated.

We are committed to maintaining a safe and inclusive workplace, and our vaccination policy will evolve in response to the changing risks and regulations associated with COVID-19.