Melissa Hofberger

Customer Insights Manager at Wedgewood Pharmacy

Melissa Hofberger has experience working in various roles and companies. Melissa started their career in 2000 as a Manager at Name Brand Exchange, where they were responsible for purchasing items and managing the company's daily needs. In 2002, Melissa joined Diamondback Drugs, initially working as a Territory Manager and then transitioning to a Marketing Manager role. During their time at Diamondback Drugs, they also served as a Certified Pharmacy Technician, specializing in veterinary medicine. In 2018, Melissa joined Wedgewood Pharmacy as a Customer Insights Manager, where they share customer feedback and market research information to guide business decisions and drive growth. Melissa is skilled in providing market research and customer insights to achieve financial targets and implementing projects to improve customer experience and maximize operating profit.

Melissa Hofberger obtained their Bachelor of Science (BS) degree in Chemistry from Arizona State University, where they studied from 2000 to 2008. Prior to attending university, Melissa attended Seton Catholic High School from 1996 to 2000. In addition to their formal education, Melissa has obtained several certifications in various subjects. Melissa completed courses in Email Marketing, Qualitative Research, Research Proposal, Social Media Marketing, Digital Marketing, Inbound Marketing, and Digital Advertising from reputable institutions such as HubSpot Academy and Coursera. Melissa also obtained certifications in The Three Pillars of Effective Communication, Unconscious Bias, Unlocking Authentic Communication in a Culturally-Diverse Workplace, and Leading Productive Meetings, all of which were offered by LinkedIn.

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Timeline

  • Customer Insights Manager

    June, 2018 - present