Nela M. has a diverse work experience spanning several industries and roles. Nela currently holds the position of VP Customer Care EMEA & APAC at WeFi Technology Group. Prior to this, they worked at Microsoft as a Sales Excellence Leader, where they partnered with the Enterprise Commercial Lead to drive business growth. Nela also served as the Director of Commercial Excellence & Customer Experience at Dow from 2019 to 2022. Nela'searlier roles at Dow include Product Director, Senior Account Manager, Customer Service Manager, and Customer Financial Services Manager EMEAI. Nela started their career as a Financial Services Manager at Cytec Solvay Group and later worked as a Financial Advisory Services professional at Deloitte. Nela's work experience also includes a role as a Business Analyst at Merrill Lynch.
Nela M. completed their Executive Management in Strategy & Innovation degree, with a focus on Artificial Intelligence: Implications for Business Strategy, from the Massachusetts Institute of Technology in 2020. Prior to that, they earned an Executive MBA degree from the Solvay Brussels School of Economics and Management in 2010. Nela also holds a Bachelor of Science degree in Finance from the University of Arizona, which they completed in 2001.
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