Ola Ali is an accomplished professional with extensive experience in the travel and language sectors. Currently serving as Team Leader and previously as Reservations & Ticketing Executive at Wego.com, Ola has demonstrated leadership by assisting Tier 1 agents and training new hires while managing customer escalations. Prior roles include Medical Interpreter at LanguageLine Solutions and Senior Travel Consultant at Teleperformance, where proficiency in GDS systems was utilized for ticketing and customer service. Ola's background also includes volunteer work as an Italian language translator, as well as positions in public relations and teaching, highlighting a diverse skill set complemented by a Bachelor's degree in Italian Language and Literature from Ain Shams University.
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