Nyssa Delos Santos

Nyssa delos Santos is an experienced professional in customer experience management, currently serving as the Director of Customer Experience at Weidner Apartment Homes since August 2018, where responsibilities include developing strategies to enhance customer satisfaction and loyalty. Nyssa previously held the position of Manager of Customer Experience and was a Reputation Specialist, contributing to the company's positive reputation through innovative customer-driven solutions. Before joining Weidner, Nyssa worked at Equity Residential as a Community Manager, where a promotion was achieved through effective management of property operations and online presence, and held various roles including Senior Leasing Consultant and Leasing Consultant. Nyssa's career began at Starbucks as a Shift Supervisor. Education includes a Bachelor of Science in Business Administration from Central Washington University.