Matthew Summerall

Matthew Summerall, M.S., currently serves as a Systems Trainer at WelbeHealth, a position held since August 2022. Previously, Matthew worked as an Account Manager/SME at Rent. from February 2019 to August 2022, focusing on client management within Salesforce CRM and fostering strong customer relationships. Prior experiences include serving as a Training Team Lead at Change Healthcare, where responsibilities included training advocates on various systems and healthcare protocols, and as an Escalation Supervisor/Coaching Coordinator at McKesson, addressing escalated issues with pharmacy professionals. Matthew also held the role of Lead Customer Service Training Specialist at Rhythm USA Inc., where duties encompassed managing customer complaints and developing training materials. Matthew earned a Master's degree in Counseling Psychology from Capella University and a Bachelor of Arts in Mass Communication/Media Studies from Bowling Green State University.