Erica Casey

Erica Casey is a Senior Implementation Manager at Well, with prior experience as a Healthcare Operations Manager at DaVita Kidney Care. In their role at DaVita Kidney Care, Erica led the implementation of an "Integrated Kidney Care" digital tool across 40 clinical sites, resulting in 100% adoption rate. Erica also managed a $4M P&L, reducing patient missed treatment rate by 50% and improving patient satisfaction score by 76%. With a Bachelor's degree in Biology/Biological Sciences and an MBA from the University of Virginia Darden School of Business, Erica has a strong background in healthcare operations and strategic planning.