Christopher Cael

Christopher Cael is an experienced professional in consumer relations and operations management, currently serving as Consumer Relations Manager at Wella Company since June 2021. Previously, Christopher held multiple roles at Nintendo of Europe from May 2006 to June 2021, culminating in the position of Consumer Service and Contact Operations Manager. Responsibilities included managing a large operations team servicing numerous countries and languages, enhancing customer experience through innovative self-service solutions, and overseeing the implementation of various customer service technologies, including CRM systems. Christopher's earlier roles also encompassed project management for video game localization and extensive experience in quality assurance and product testing. Christopher holds a High School Diploma with highest distinctions in Restaurant, Culinary, and Catering Management from the Technical college CEFPPA - Illkirch Graffenstaden, earned between 1999 and 2005.