Gwen Neal, CPXP has over two decades of experience in patient experience management, starting as a Patient Satisfaction Coordinator and progressing to roles such as Director of Service Excellence and Patient Satisfaction. With a background in Business/Communication from Mississippi State University, Gwen has worked with various healthcare organizations to improve patient satisfaction and implement service excellence strategies. Currently serving as a Patient Experience Manager at Wellington Regional Medical Center, Gwen continues to focus on enhancing the overall patient experience.
June, 2022 - present
Patient Experience Manager at Potomac Psychiatry
Patient Experience Manager at LADD MEMORIAL HOSPITAL
Patient Experience Manager at Faith Regional Health Services
Patient Experience Manager at Child Mind Institute
Patient Experience Manager at Compass One Healthcare