Gwen Neal, CPXP has over two decades of experience in patient experience management, starting as a Patient Satisfaction Coordinator and progressing to roles such as Director of Service Excellence and Patient Satisfaction. With a background in Business/Communication from Mississippi State University, Gwen has worked with various healthcare organizations to improve patient satisfaction and implement service excellence strategies. Currently serving as a Patient Experience Manager at Wellington Regional Medical Center, Gwen continues to focus on enhancing the overall patient experience.
Wellington Regional Medical Center, Incorporated
Wellington Regional Medical Center in Wellington, Florida is a progressive acute care facility and medical center that has served Palm Beach County and the surrounding region since 1986. We are a thriving community hospital, proud to offer the "high-tech" advantages of a big-city hospital and the personalized care of a hometown provider.