Jasmine Stroud

Jasmine Stroud is an experienced customer support professional currently working as a Customer Support Specialist at WellRight since October 2021, where responsibilities include receiving and logging support calls while assessing problem severity for case resolution. Prior to this role, Jasmine served as an Office Manager at CRH from August 2014 to October 2021, overseeing team performance, customer satisfaction, and handling escalated customer resolutions. Jasmine also worked as a Customer Service Representative at CRH, excelling in customer support and order management. Earlier experience includes serving as a Customer Support Specialist at Publix Super Markets from June 2007 to October 2021, focusing on policy knowledge and loss prevention. Jasmine holds a Bachelor of Science degree in Information Technology from Southern Polytechnic State University, earned in 2012.