Gregory Washington-Gerald, II is an experienced professional in control management and operations, currently serving as Control Management Manager at Wells Fargo since August 2013. In this role, Gregory oversees a team of control management specialists and partners with business groups to enhance the control environment and mitigate operational risk. Previous positions at Wells Fargo include Quality Assurance Manager-Vice President and Operations Manager 3-AVP, focusing on legal order processing and managing teams in high-pressure environments. Earlier in the career, Gregory worked as Operations Legal Specialist Lead and Customer Service Representative. Prior experience includes a role as Process Support Specialist at Bank of America. Gregory holds an Associate of Arts and Sciences degree in Business Administration from King's College, earned between 2006 and 2008.