Jean-Luc Kouakou is an experienced Infrastructures Engineer specializing in Data Center Operations, currently employed at Wells Fargo since May 2024. Prior to this, Jean-Luc served as a Data Center Lead Technician with Direct Line Global, contributing to network infrastructures deployment and support for Meta, and has extensive experience in network connectivity troubleshooting and data center maintenance from previous roles at Henkels & McCoy, KCI, and Command Security Corporation. Jean-Luc's technical proficiency includes handling various technologies such as Cisco, Ciena, and Dell EMC, complemented by a strong educational background with degrees in Network and Telecommunication Engineering and Avionics.