Mickey Gates is an experienced professional in the field of human resources and contact center planning, currently serving as a Contact Center Planning Analyst at Wells Fargo. Previously, Mickey held multiple roles at Wells Fargo, including Recruiting Consultant, Recruiter, and Staffing Specialist. Mickey's educational background includes a Bachelor of Business Administration in Human Resources Management/Personnel Administration from Texas Tech University, along with studies at South Plains College from 2000 to 2005.