Katlyn Watford

Katlyn Watford, MBA, CPXP, is an experienced professional in patient engagement and customer experience. Currently serving as the Executive Director of Patient Engagement at Wellstar Health System since April 2020, Katlyn has previously held roles such as Director and Manager of Patient Experience within the same organization. Prior to those positions, Katlyn worked as a Customer Experience Manager at Barnes Healthcare Services and served as the Manager of Work-Life Services in Human Resources at WellStar Health System. Additional experience includes a role as a Business Process Analyst at Hudson Insurance Group and an internship in marketing at the Georgia Sports Hall of Fame. Katlyn holds a Master of Business Administration from Kennesaw State University and a Bachelor of Business Administration in Marketing and Communications from Mercer University.