Stephen Richards currently serves as a Lean Consultant at Wellstar Health System, focusing on clinician well-being and addressing burnout among healthcare professionals. Prior experience includes a role as a Senior Care Consultant at Elevance Health, where responsibilities encompassed managing the Provider Quality Incentive Program and improving value-based purchasing initiatives. Stephen has held various positions in process improvement and quality management across organizations such as WellPoint, Amerigroup Corporation, and KePRO, contributing to the development of quality improvement tools and the facilitation of Patient-Centered Medical Home projects. Additionally, Stephen has experience in restaurant management and marketing roles, complemented by an MBA in Health Care from Belmont University and a BBA in Business Administration from Kennesaw State University.