Shannon Douglas

Shannon Douglas is an experienced healthcare professional and client success expert, currently serving as a Registered Nurse and previously a Licensed Nursing Assistant at Wentworth-Douglass Hospital since June 2022. Prior experience includes roles at Bottomline Technologies from July 2015 to August 2021, where Shannon held positions such as Client Success Associate, Project Manager, and Customer Advantage Representative, managing implementation activities for over 35 projects and cultivating client relationships. Shannon also contributed to maintaining significant revenue through software maintenance contracts and enhancing customer satisfaction. Earlier experience encompasses serving as a server and hostess at Windjammers Seafood Restaurant, interning in marketing and media relations at Catholic Medical Center, and participating as a student athlete in women's varsity volleyball at Saint Anselm College, where a Bachelor of Arts in Business was earned alongside a minor in Communication. Shannon is currently completing an Associate Degree in Nursing at NHTI - Concord’s Community College.