Richard Merry

Richard Merry is a seasoned professional with extensive experience in service management within the medical and engineering sectors. Currently serving as National Service Manager at Werfen since February 2020, Richard previously held leadership positions at FluidIntel Pty Ltd, Ortho Clinical Diagnostics, and BAE Systems, where responsibilities included managing teams, executing service strategies, and enhancing customer experiences across various regions. Richard's background encompasses technical support, service delivery, and integration engineering, complemented by a solid educational foundation in Electronic Communication Systems and Electronic Engineering from the University of Plymouth and Worcester College of Technology. Key achievements include developing innovative communication systems and optimizing service operations to exceed customer expectations.