Samantha McDonald is an experienced professional with a diverse background in quality analysis, customer service, and digital marketing. Currently serving as a Quality Analyst and Senior Survivor Benefits Team Member at Wespath Benefits and Investments since March 2019, Samantha has developed a strong expertise in quality assurance. Previous roles include Owner of SamTheJam Artist, Senior Customer Service Representative at Alight Solutions, and Digital Marketing Coordinator for the Lyric Opera of Chicago. Additionally, Samantha has experience as a Web Content Specialist at the Society of Actuaries and has worked in freelance web design. Samantha holds a degree in Web Design/Interactive Media from The Art Institutes, completed in 2012.