Daniel Delgadillo

Daniel Delgadillo is an experienced IT professional currently serving as the Lead Help Desk Manager at West Chester University of Pennsylvania since July 2023. Previously, Daniel held the role of Help Desk Manager at The Hill School from July 2017 to July 2023, where responsibilities included implementing ITIL best practices, establishing service-level agreements, and enhancing team efficiency through project management frameworks. Prior IT management experience includes a position as Manager of Information Technology at Arizona State University, where Daniel consolidated technology support services for executive administration. Daniel's early career features roles as a Systems Support Analyst and Technical Support Specialist at Arizona State University, a Small Enterprise Development Volunteer with the Peace Corps, and various research assistant positions. Daniel holds a Master of Science in Information Management from the W. P. Carey School of Business at Arizona State University and a Bachelor's of Science in Psychology from Arizona State University.