Jessica Pratt

Jessica Pratt is currently the Voice of the Customer Sr. Manager at West Monroe, where responsibilities include leading and implementing programs that enhance client insights to foster long-term partnerships. Previously, Jessica served as the Voice of the Customer Manager at Aramark, contributing to over $600 million in sales through strategic partnerships. Jessica has extensive experience in marketing and business development, with roles at Aramark that focused on driving revenue growth through tailored customer solutions and strategic marketing initiatives. Earlier career positions include Retail Sales Representative at The Hershey Company and Business Analyst at Luxottica. Jessica holds a Bachelor of Business Administration in Management and Operations from Miami University.