West Pharmaceutical Services
Marco Barbosa currently serves as the Team Lead for Customer Success Engagement in the EMEA region at West Pharmaceutical Services, a position held since July 2022, following roles as Specialist in Analytics and Digital Solutions and Specialist in Customer Success Engagement. Prior experience includes positions at Continental as an Inside Sales professional, leading customer inquiry reviews, and at Honeywell as a Customer Service Supervisor, focusing on team development and customer experience. Marco's earlier roles span various industries, including a Six Sigma Project Associate position at The Coca-Cola Company, and customer service roles at Berry Plastics Corporation, Dow Corning, and Dow Performance Silicones. Educational qualifications include a Postgraduate Certification in Logistics and Operations Engineering from Pontifícia Universidade Católica do Paraná and an Engineer's Degree in Chemical Engineering from Universidad La Salle, A.C.
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